Frequently Asked Questions

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Pricing & Premium Accounts

RSVPify Professional is our highest-tier plan retail plan. It includes all of our premium features to help manage events with ease through online online portal.

When selling tickets for an event, no upgrade is needed. We give you our Professional plan ($409/month for non-ticketed events) for your ticketed event(s) completely free, with an unlimited guest list size and access to all of RSVPify’s powerful event management features.

Online ticketing refers to a suite of tools, features, and integrations that allows users to sell tickets online for an event or service, while collecting registration details from event attendees or customers.

Looking for how to sell tickets for an event that you’re hosting or managing? An event ticketing website is the way to go.

So, what should you consider when selecting the best event ticketing software for your event…? There are several core components of an online ticketing system or software, including:

Ticketing Software Features

At its core, an event ticketing system or e-ticket system should offer event hosts the ability to sell a variety of different ticket types and add-ons through a seamless guest registration experience. When selling tickets online, it’s important to confirm the software offers:

Event registration customization: Customize the form and registration experience, including asking custom questions to guests to collect additional data.
Multi-tier ticket management: Sell various types and levels of tickets and different prices.
Sell add-ons: In addition to selling tickets, are you selling any additional items or services (e.g. networking event, t-shirt, raffle tickets, spa pass, etc.).
Fee pass-through: The ability to pass along all associated fees to directly to the customer, allowing you to retain 100% of the ticket sale revenue.
Capacity limits: Disable a given ticket tier or add-on when sold out.
Donations: Optionally, collect additional donations with ticket orders.
Tax & fee support: Add additional fees or charge tax to ticket purchases.

Online Payment Processor Integration

When selling tickets to an event and selecting a ticketing software or website, it’s important to consider which payment processor(s) the platform integrates with.

Competitive fee structure: All credit card processing platforms charge a flat fee + a percent-based fee based on the total amount charged. In the United States, Stripe charges a competitive $.30 flat fee + 2.9% per charge.
Payout timing: Many online ticketing websites make you wait to receive your event’s ticket sale revenue until after your event. Through its integration with Stripe, RSVPify offers payments for all pending funds within ~48 business hours of payment.
Platform features & reporting: Does the payment processing system offer additional features like fraud detection, integrated financial reporting and dashboards, and subscription management tools?

Event Management Features

In addition to the relatively straightforward requirements of an online ticketing system, it’s import to consider what event management-centric features a platform offers (in addition to those features focused on ticket selling).

RSVPify offers a host of event management app features from the ability to setup invite-only events, to sending email invitations, and checking in guests as they arrive at your event.

Absolutely. We use Stripe, an enterprise-class credit card and billing management suite, to process all one-time and recurring credit card transactions. Your credit card information never ‘touches’ our servers, and is maintained by Stripe’s advanced encryption technology. All card numbers are encrypted on disk with AES-256, and RSVPify staff never have direct access to your credit card details.

After logging into your RSVPify account, click the “Upgrade” link in the top-right of your screen. We’ll direct you to a page allowing you to select your preferred plan, and will then process your payment securely by credit card. You’ll have immediate access to RSVPify’s premium features — including premium support.

For the latest plans and pricing information, please visit the upgrade page in your RSVPify account or our plans page.

Absolutely. You can upgrade your online RSVP and event registration experience at any time — even after you’ve published your event and started receiving RSVPs — for instant access to all of RSVPify’s event software advanced features.

RSVPify premium users have access to a number of powerful features including…

custom questions
embeddable form
seating chart
advanced customization
email reminders
personalized welcome messages

…and much more! For a full list of features, sign up for a free account.

RSVPify’s basic online RSVP service is free for events with up to 100 invitees or RSVPs / event registrations. RSVPify free accounts offer many of the same tools and customization options as premium account.

Event hosts with more than 100 guests or requiring premium features can choose to upgrade to a premium RSVPify plan at any time.

Selling Tickets

RSVPify considers fee discounts on a case-by-case basis. If you’re a high-volume event planning organization, company or non-profit, please reach out to discuss how RSVPify can streamline your online ticketing operations.

Looking for an online ticketing and event management platform for your non-profit organization? Apply for our NPO discount here!

Event payment processing and credit card fees are separate from RSVPify’s fees. You may be eligible for discounted payment processing fees for non-profits through Stripe.

Stripe is a powerful, international online payment processing platform and software that processes online ticketing credit card charges for your event(s).

RSVPify is integrated with Stripe to allow your guests to quickly and seamlessly pay for event tickets and donations online with any major credit card.

A free Stripe account is required to sell tickets with RSVPify. Stripe fees apply per-transaction.

Learn More

It’s easy to offer multiple ticket types or time slots for your event. Collect payments and sizes for t-shirts, raffle items, or anything else your event requires! You can also process donations through RSVPify.

Yes!

It’s 100% free to set up your event and use all of RSVPify’s premium features! RSVPify charges an industry-leading low per-ticket-sold fee of 1.95% + .$90 per ticket, item or donation.

You can choose to pass fees along to your guests, and pay nothing.

The upgrade for selling tickets includes all of our premium features to help make event planning easy.

For ticketed events, no upgrade is needed. We give you our Professional plan (savings of $409/month) for your ticketed event(s) completely free, with an unlimited guest list size.

Setting Up Your RSVP

RSVPify offers tons of advanced customization options that makes it easy to create a beautiful, easy-to-use online RSVP and event website that is perfectly tailored to your event’s brand. You can add custom questions to your RSVP, upload a logo or picture, include colors and backgrounds and much, style registration form elements, and much more.

When you create a new event, you will have to publish it in order to accept RSVPs or event registrations. You can close your RSVP form at any time, and will still be able to access all of your data from the closed event. You can open and close your RSVP as many times as you’d like.

Yes! Guests can return to your online RSVP form at any time to update their RSVP or preferences. Event hosts do have the option to prevent guests from editing their existing RSVP or registration once submitted.

*Note: Event registrations with a paid element (e.g. ticket, product or donation) cannot be edited after their original submissions.

Delightfully easy!

We’ve listened intently to the feedback of thousands of users with varying event types and needs — and have worked tirelessly to make RSVPify one of the most powerful and easy-to-use online RSVP tools out there. RSVPify is easy for you to set up and customize and even easier for your guests to use.

Sure thing! You can add a guest list to your event to manage and track invitees. This enables you to add guests in groups/parties so that they can RSVP together.

By way of our innovative Invite List tool, you can allow guests of your choosing the opportunity to RSVP or register for a +1 or a +X (RSVPify’s “+X” feature allows you to allow each invitee to bring up to a certain number of additional guests with them). Guests not offered a +1 or +X will only be able to RSVP for themselves and any other individuals in their party. No write-ins or hassling with uninvited guests.

The Basics

RSVPify is an online RSVP and event software that allows you to create beautiful, fully-customized online RSVP and event registrations forms, sell tickets, and easily manage events with our full suite of event managements tools and features. With RSVPify, you always know who’s coming and what their preferences are at a glance.

RSVPify is perfect for corporate events, nonprofit fundraisers, private parties, class reunions, concerts, weddings, Bar & Bat Mitzvahs, and so much more

After you’re satisfied with the setup and style of your online RSVP tool, you can share it with invitees however you’d like! Include your custom RSVPify URL or QR code with your event’s paper invitations, share your link by email or social media, or embed your RSVP form on your event’s website. You can also choose to send your invitations directly to your guests by email — right from RSVPify!

Guests will complete your online RSVP or event registration in minutes from any device, and you’ll have 24/7 access to all of the details of your event’s guest list from your computer or mobile phone.

You can choose to receive an email each time a guest or group RSVPs or register for your event.

With RSVPify, you also have a customized dashboard that provides all the information — from replies to each event, entree and appetizer preferences, custom question responses, and much more — everything you need at a glance.

At RSVPify, we go through great lengths to ensure the safety and security of your account. We’re the world’s leading private event management platform, and privacy is at our core. We’ll never sell or distribute your information or that of your guests — and won’t ever reach out to your guests without your express permission. Guest’s emails are strictly confidential, and will not be used for direct marketing at any time.